What’s the first thing to do when you have Instagram problems? Thankfully we have a short list of three things you can do to fix most Instagram problems in under 5 minutes.

Step 1. Restart your iPhone, Android or tablet. Hold the power button and turn it off. Wait at least 15 seconds on the iPhone and a minute on Android phones before you turn the device back on.

Step 2. Uninstall Instagram and Reinstall. The next thing to try is deleting Instagram from your phone or tablet and reinstalling it. You need to know your password since you will need to sign in again for this to work. Your photos and profile are safe on Instagram.

On the iPhone or iPadhold down on the app until you see a small xTap on the x to uninstall the app. Find Instagram in the app store and reinstall it.

On Android you need to go to Settings -> Applications -> Manage Applications -> InstagramTap on Uninstall. Go to the Google Play Store and find Instagram to reinstall.

Step 3. Check Your Internet Connection. You should try on cellular and on WiFi. You can also try to turn Airplane mode on and then off. This can reset issues with your connection. You may want to try this before you uninstall the app.